Privacy Policy

Last Updated: 14 February, 2026

1. Introduction

Benchmark Technology ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we handle the information submitted through our Advisory Briefing Request portal.

2. Information We Collect

When you submit a request for an advisory briefing, we collect the following Personally Identifiable Information (PII):

  • Identity Data: Full Name and Job Title.
  • Contact Data: Email Address and Best Contact Number.
  • Professional Data: Company Name and a description of your technology challenges.

3. Data Storage & Technical Security

Your data is handled with enterprise-grade security protocols:

  • Cloud Infrastructure: We utilize Amazon Web Services (AWS) for all data processing and hosting.
  • Database: Information is stored in AWS DynamoDB, a secure database service.
  • Encryption: All data is encrypted at rest using industry-standard encryption via AWS Key Management Service (KMS) and encrypted in transit.

4. Data Retention Policy

We retain your inquiry data and the associated PII for as long as necessary to maintain our professional relationship or to provide the requested advisory services. We do not set a predetermined expiration date for this information; it remains securely stored in our systems until:

  • The purpose for which the data was collected has been fulfilled.
  • You explicitly request the deletion of your data.

5. Purpose of Processing

We use your data strictly for the following:

  • To evaluate your technology challenges and prepare tailored insights for your advisory session.
  • To facilitate direct communication regarding your specific request.

Marketing: We do not sell your data or enroll you in automated marketing lists without your explicit, separate opt-in.

6. Your Rights & Data Erasure

You have the following rights regarding your data:

  • Access & Portability: Request a copy of the data we have stored.
  • Erasure: Request that we permanently delete your submission and all associated PII from our database at any time.
  • Correction: Request updates to any information provided.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the service after such changes constitutes your acknowledgment of the updated policy.